FAQ

Product quality

We, at Enduristan, engineer and manufacture first-class motorcycle luggage. For us, off-road travelling and adventure touring have been a fixed part of our lives for years and all our developments are based on this rich pool of experience. So all of our products are absolutly 100% ready for off-road use.

All our tank bags, saddle bags, pack sacks, rucksacks, pannier toppers, ect. are 100% water, mud, sand and dust proof. You don't need any inner bags or rain covers at all.

You can see our products live at one of our dealers or at an event where we are present.

Sale

You can buy directly from us via this webshop or you can buy our products via one of our dealers. You can find all our dealers here.

We offer prepayment (bank transfer) and the option of pay with credit card (via PayPal) or PayPal.

Unfortunately it can happen that from time to time a product is not available in our web shop. However, this will be indicated directly at the product. All products that you can actually buy in the web shop are also available in our warehouse (technical errors excepted).

All countries to which we deliver directly are stored in the web shop with the corresponding delivery costs. For orders to other countries, we ask you to contact our distributors in the respective country.

All countries to which we deliver directly are stored in the web shop with the corresponding delivery costs. For orders to other countries, we ask you to contact our distributors in the respective country.

Delivery

We usually ship your order the following working day. You will receive a shipping confirmation as soon as we ship the package. Your order should then reach you in Switzerland or the Principality of Liechtenstein within 2 working days.

You can find the expected delivery time for international parcels in the current table at Swiss Post (blue column PostPac International Priority - in german only).

We ship all orders with Swiss Post.
Once an international shipment has left Switzerland, you can track it using the same tracking number on your country's post office website.

If your package has not arrived in Switzerland or the Principality of Liechtenstein within 5 working days after dispatch, please contact us, stating your order number. We will initiate an investigation and find a solution with you.

The delivery costs are CHF 10 per order for deliveries to Switzerland and the Principality of Liechtenstein. From a goods value of 250 CHF we will send your order free of charge.

The shipping costs for international orders are stored directly in the web shop and are displayed in the shopping cart at the end of your order.

Warranty

5 YEARS WARRANTY

Enduristan engineers and distributes first-class motorcycle luggage. For us, off road travelling has been a fixed part of our lives for years. All our new developments are based on this rich pool of experience. The results are products with high functionality, innovative details and best quality - exactly as they are needed for a ride through Enduristan. We trust in this quality and that‘s why all our products come with a 5 year warranty.

Please contact your seller (online or your local dealer) with your invoice, who will then get in touch with us. If you bought the product directly from us at www.enduristan.ch or enduristan.com, please contact us, stating the order number, a description of the damage and one or more meaningful pictures.

Newsletter

If you want to receive our newsletter you can just inscribe your email address on our homepage.

Our newsletter keeps you updated with our latest products and informs you about any news from Enduristan.

Provide the answer to the question here.

No! Privacy is also important for us. We only use your informations for sending you our newsletter who will be sent from our newsletter tool (Mailchimp). We don't give your data to other third parties.

If you don't want to receive or newsletter anymore you can just click on the link "unsubscribe" at the bottom of any newsletter from us.

General

If you have purchased a Hurricane 15 or Hurricane 25 and would like to order the corresponding patch, you can do so here.